{"id":3864,"date":"2025-02-28T13:58:03","date_gmt":"2025-02-28T13:58:03","guid":{"rendered":"https:\/\/rigel.seaward1.wpenginepowered.com\/?page_id=3864"},"modified":"2025-04-17T14:25:35","modified_gmt":"2025-04-17T13:25:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.rigelmedical.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-7oda9y-64b8d3eba47672e695e8d87a1bd09b09 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3864'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-5c3dli-ae0bcbb56a55d1639ab9b4566e378719 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4nf6ae-707873144217753b75c26c9dd612de29\">\n#top .av_textblock_section.av-4nf6ae-707873144217753b75c26c9dd612de29 .avia_textblock{\ncolor:#0096d6;\n}\n<\/style>\n<section  class='av_textblock_section av-4nf6ae-707873144217753b75c26c9dd612de29 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: left;\">Privacy Policy<\/h2>\n<div class=\"row\" style=\"text-align: center;\"><\/div>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-1vshx2-ed192ecb2fe263468c184ce0eb3534ff '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 class=\"static-h3\">Overview<\/h3>\n<p>At Seaward your privacy is very important to us and we are dedicated to protecting the personal data you provide to us. We have created this privacy policy to help you understand how we use and protect your personal data.<\/p>\n<p>We have also stated how we use cookies and other technologies on our website and apps. If you have any questions about our privacy policy please get in touch using the details at the bottom of this page.<\/p>\n<p>This privacy policy covers all platforms including our website, phone calls, emails, and any other medium where you may interact with us. If you interact with us on any 3rd party sites, please refer to their own privacy policies.<\/p>\n<p>The data controller referred to in this privacy policy is Seaward Electronic Ltd., registered at 15-18 Bracken Hill, South West Industrial Estate, Peterlee, County Durham, England, UK, SR8 2SW with registered company number 01674384.<\/p>\n<p>All references in this Privacy Notice to our &#8220;Websites&#8221; refers to the websites at www.seaward.com, www.seaward.co.uk, www.rigelmedical.com, www.rigelmedical.de, www.seawardsolar.com, www.seaward-groupusa.com and www.calibrationhouse.com.<\/p>\n<h3 class=\"static-h3\">What kind of personal data do we collect?<\/h3>\n<p>We collect your data in many ways, whether you complete an enquiry form on our website, attend a webinar, workshop or exhibition, or contact us by email, social media and phone call, or place an order, complete a survey and subscribe to our newsletter.<\/p>\n<p>We only collect the information we need such as name, company name, limited address details, email address and phone number.<\/p>\n<p>We do NOT store any credit card or bank details you may have provided.<\/p>\n<h3 class=\"static-h3\">Personal Information we collect automatically<\/h3>\n<p>We use cookies which are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.<\/p>\n<p>We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.<\/p>\n<p>These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.<\/p>\n<p>We use Google Analytics to monitor activity on our website such as pages visited, banners clicked and goal completions. Under no circumstances do we collect your personally identifiable data using Google Analytics.<\/p>\n<p>We use the data in Google Analytics to make educated improvements to our website and marketing activities which allows us to bring better content to our customers. We also use cookies with Google analytics as part of Google marketing mediums such as remarketing and experiments. Again, we must reiterate that we do not share your personal information with Google.<\/p>\n<h3 class=\"static-h3\">Tracking<\/h3>\n<p>We also track your visit behaviour so we can show you targeted adverts on social media channels. Again, we do not collect any personal data, and the data we do collect based on your visit is shared with the social media channels analytics platforms.<\/p>\n<h3 class=\"static-h3\">What do we do with your personal data?<\/h3>\n<p>Once we have collected data about you it will be used in the following ways:<\/p>\n<p><strong>Provide a quote:<\/strong>\u00a0We will process your information in order to provide you with a quote. In some circumstances we may provide your details to one of our dedicated distribution partners so they can provide you with a competitive quote. It is up to them to gain consent from you to be contacted about anything other than that quote, such as their newsletters.<\/p>\n<p><strong>Customer Services:<\/strong>\u00a0If you are a customer, we may use your information to contact you about your purchase or if you need any assistance such as technical support with your product.<\/p>\n<p><strong>Marketing:<\/strong>\u00a0We will use your personal information to contact you from time to time about industry news, Seaward products and product updates, and anything else we feel may be interest to you. We may contact you using third party data providing you have given consent to them to be contacted by relevant third parties. You may unsubscribe from our emails at any time by using the clear unsubscribe link in the bottom of the emails or by contacting us using the details at the bottom of this policy.<\/p>\n<p>Please note that if you unsubscribe from our mailing list Seaward will not be able to contact you in the future which means you may miss out on vital product information and updates.<\/p>\n<p><strong>Personalisation:<\/strong>\u00a0We may use your personal details, where available, to personalise communications with you.<\/p>\n<p><strong>Improving our services:<\/strong>\u00a0We may contact you from time to time to help us improve our company. Whether it\u2019s to get your opinion about current and new products, our website and how we can make it better, or about our customer services, we can only make it better with your opinions in mind. We may also use data collected about website visits to improve our user experiences and content.<\/p>\n<h3 class=\"static-h3\">Legal basis for processing personal data<\/h3>\n<p>Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you under the following legal bases:<\/p>\n<p><strong>Consent:<\/strong>\u00a0You will be asked to consent to us providing you with marketing information and if you give us this consent, we will rely on this when contacting you with marketing information by e-mail and text message (although please note that in limited circumstances we are allowed to send marketing information to you without your consent).<\/p>\n<p>You can opt-out of receiving marketing communications from us at anytime by contacting us using the details at the end of this policy or by using the link at the bottom of each email that we send to you.<\/p>\n<p><strong>Legitimate interests:<\/strong>\u00a0We will use your information for our own legitimate interests, for example, to provide you with the best suitable content on our Website or app, to improve and promote our services and for our own administrative purposes including creating and maintaining business records of our relationship with you.<\/p>\n<p><strong>Legal requirements &amp; vital interests:<\/strong>\u00a0In some cases, we will have a legal obligation to contact you, this could include a product safety notice or important update which ensures your safety.<\/p>\n<h3 class=\"static-h3\">How and where will your data be processed?<\/h3>\n<p>Any information Seaward holds about you is stored on secure servers and is password protected. Only authorised employees at Seaward will have access to your data and will only access it when it is necessary to do so to carry out their work.<\/p>\n<p>Whilst we do our best to protect your data, no information transferred over the internet is 100% secure and you provide your information at your own risk.<\/p>\n<p>We use your payment details to process orders at the time of purchase and we do not store your card details or payment information on our systems under any circumstance.<\/p>\n<h3 class=\"static-h3\">When do we share your data with third parties?<\/h3>\n<p>We may share your information with third parties when required. We have taken steps to ensure that these third parties are secure and share the same values on keeping your data as safe as Seaward does. These third parties include:<\/p>\n<p><strong>Our distributors:<\/strong>\u00a0In order to complete your request for a quotation we may provide your details to one of our third party distributors to provide a local service to you. In some cases such as the test and measurement industry, Seaward sell through a distribution model and not directly, so we will put you in touch with an approve distributor to fulfil your request. We may also provide information such as workshop and webinar registration lists to our distributors so they can contact you about your participation in the event.<\/p>\n<p><strong>Third party service providers:<\/strong>\u00a0We may use third party systems such as an email marketing platform in order to contact you. Each third party we provide your data to have relevant security measures in place to protect your data and we store our login details to these platforms securely within the relevant departments.<\/p>\n<p><strong>Our group companies:<\/strong>\u00a0Your details may be shared with other companies in our corporate group who process information for purposes that are described in this Privacy Notice for analytical purposes or to support the services that we provide to you.<\/p>\n<p>Any information you share with us on social media or other third party platforms is not covered by this privacy policy and you should refer back to the privacy policy available on their website.<\/p>\n<h3 class=\"static-h3\">Retention of your personal data<\/h3>\n<p>When we have no ongoing legitimate business need to process your personal data we will either delete or anonymise it or, if this is not possible, then we will securely store your personal data and isolate it from any further processing until deletion is possible.<\/p>\n<h3 class=\"static-h3\">What rights do you have in relation to your personal data?<\/h3>\n<p>If you wish to access, correct, update, or request deletion of your personal data you can do so at any time, just contact us using one of the methods at the bottom of this policy. You have the right to opt out of any marketing communications we send to you at any time.<\/p>\n<p>There will be a clear link to unsubscribe from future marketing emails at the bottom of the emails we send to you or alternatively you can contact us to request to be removed from our mailing lists. Either method will result in being added to a DO NOT CONTACT list which will stop any future mailing from us.<\/p>\n<p>You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority, the one for the UK is the Information Commissioner\u2019s Office.<\/p>\n<h3 class=\"static-h3\">Security<\/h3>\n<p>In accordance with GDPR, Seaward undertakes to take all precautions to preserve the security of its data and to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorised circulation or access as well as against any other form of unlawful processing or disclose to unauthorised persons.<\/p>\n<p>To avoid unauthorised access, to guarantee accuracy and the proper use of our data, Seaward has put the appropriate electronic, physical and managerial procedures in place with a view to safeguarding and preserving the data gathered through its services.<\/p>\n<h3 class=\"static-h3\">Data Breach<\/h3>\n<p>In the event of a breach of security, Seaward will directly inform those affected without undue delay, no later than 72 hours after having become aware of it.<\/p>\n<h3 class=\"static-h3\">Privacy policy changes<\/h3>\n<p>Seaward may update its privacy policy at any time without notice especially when any changes are made to the laws and regulations currently in force. The most up to date version of this policy will be available on our websites.<\/p>\n<p>This policy was last updated on 23rd May 2018<\/p>\n<h3 class=\"static-h3\">Contact details<\/h3>\n<p>If you have any questions about our privacy policy or you would like to exercise any data protection rights please contact our Data Protection Officer by using one of the following methods:<\/p>\n<p><strong>Email:<\/strong>\u00a0<a href=\"mailto:privacy@seaward.com\">privacy@seaward.com<\/a><\/p>\n<p><strong>By Post:<\/strong><br \/>\nThe Data Protection Officer<br \/>\nSeaward Electronic Ltd.<br \/>\n15-18 Bracken Hill<br \/>\nSouth West Industrial Estate<br \/>\nPeterlee, County Durham<br \/>\nEngland, UK<br \/>\nSR8 2SW<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-6a885a9808c5a7c1c8c9fda9871f8b58\">\n.avia-section.av-av_section-6a885a9808c5a7c1c8c9fda9871f8b58{\nbackground-color:#333333;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-av_section-6a885a9808c5a7c1c8c9fda9871f8b58 main_color avia-section-small avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  newsletter avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3864'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_third-1e8a3ce218f0e023b5598bc47206fb8b av_one_third  avia-builder-el-5  el_before_av_two_third  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-c9bb6300cdd4d302047251c9dc756458\">\n#top .av_textblock_section.av-av_textblock-c9bb6300cdd4d302047251c9dc756458 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-c9bb6300cdd4d302047251c9dc756458 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2><strong>Stay in the know<\/strong><\/h2>\n<p>Sign up to our mailing list today to stay up to date with the latest industry news and information from Seaward.<\/p>\n<\/div><\/section><\/div><div  class='flex_column av-av_two_third-f2daff72c3d053d87531b28cbe2afcb2 av_two_third  avia-builder-el-7  el_after_av_one_third  avia-builder-el-last  flex_column_div  '     ><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-9448473c948592e852eeb88cff4fe2a7\">\n.avia-section.av-av_section-9448473c948592e852eeb88cff4fe2a7{\nbackground-color:#ffffff;\nbackground-image:unset;\nmargin-top:40px;\nmargin-bottom:40px;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-av_section-9448473c948592e852eeb88cff4fe2a7 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-9  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3864'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_two_third-d1ed8ddf38d5c69f23384d52b2f1aecd\">\n.flex_column.av-av_two_third-d1ed8ddf38d5c69f23384d52b2f1aecd{\npadding:0 0 30px 0;\n}\n<\/style>\n<div  class='flex_column av-av_two_third-d1ed8ddf38d5c69f23384d52b2f1aecd av_two_third  avia-builder-el-10  el_before_av_one_third  avia-builder-el-first  mobile-text first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_textblock-62720e13351c8e34548c75fd477184b9\">\n#top .av_textblock_section.av-av_textblock-62720e13351c8e34548c75fd477184b9 .avia_textblock{\ncolor:#0096d6;\n}\n<\/style>\n<section  class='av_textblock_section av-av_textblock-62720e13351c8e34548c75fd477184b9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: left;\">Part of the wider GMC Instruments Group<\/h2>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-187848fe62211a7ec814643ee7bccc67\">\n.flex_column.av-av_one_third-187848fe62211a7ec814643ee7bccc67{\npadding:0 0 30px 0;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-187848fe62211a7ec814643ee7bccc67 av_one_third  avia-builder-el-12  el_after_av_two_third  el_before_av_partner  desktop-slider flex_column_div  '     ><div  class='avia-button-wrap av-av_button-b13ff0c34881df876a7ea46a40e00269-wrap avia-button-right  avia-builder-el-13  avia-builder-el-no-sibling '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button-b13ff0c34881df876a7ea46a40e00269\">\n#top #wrap_all .avia-button.av-av_button-b13ff0c34881df876a7ea46a40e00269{\npadding:15px 45px 15px 45px;\n}\n<\/style>\n<a href='https:\/\/www.gmc-instruments.com\/en\/' class='avia-button av-av_button-b13ff0c34881df876a7ea46a40e00269 av-link-btn avia-icon_select-no avia-size-medium avia-position-right avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Find out more\"><span class='avia_iconbox_title' >Find out more<\/span><\/a><\/div><\/div><div  class='avia-logo-element-container av-av_partner-545d19beca7641d4c3c665d790963197 av-border-deactivate avia-logo-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active noHover avia-content-slider-odd  avia-builder-el-14  el_after_av_one_third  el_before_av_partner  desktop-slider av-slideshow-ui av-control-hidden av-nav-arrows-visible av-nav-dots-visible av-no-slider-navigation av-hide-nav-arrows av-slideshow-autoplay av-loop-endless av-loop-manual-endless avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:true,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"><div class='avia-smallarrow-slider-heading  no-logo-slider-heading '><\/div><div class=\"avia-content-slider-inner\"><div 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