{"id":3886,"date":"2025-02-28T14:03:53","date_gmt":"2025-02-28T14:03:53","guid":{"rendered":"https:\/\/rigel.seaward1.wpenginepowered.com\/?page_id=3886"},"modified":"2025-04-17T14:37:56","modified_gmt":"2025-04-17T13:37:56","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/www.rigelmedical.com\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-7oda9y-64b8d3eba47672e695e8d87a1bd09b09 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3886'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-5c3dli-ae0bcbb56a55d1639ab9b4566e378719 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4nf6ae-707873144217753b75c26c9dd612de29\">\n#top .av_textblock_section.av-4nf6ae-707873144217753b75c26c9dd612de29 .avia_textblock{\ncolor:#0096d6;\n}\n<\/style>\n<section  class='av_textblock_section av-4nf6ae-707873144217753b75c26c9dd612de29 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: left;\">Returns Policy<\/h2>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-1vshx2-ed192ecb2fe263468c184ce0eb3534ff '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"text-center\"><\/div>\n<h3 class=\"productFeature\" style=\"text-align: left;\">Seaward Electronic Ltd<\/h3>\n<p>We want you to be totally satisfied with every purchase you make from Seaward. If for any reason, you are not, simply return it to Seaward, Bracken Hill, South West Industrial Estate, Peterlee, County Durham, SR8 2SW within 30 days of despatch date, unused, complete with all accessories in its original packaging, with a copy of the delivery note and quote your account number and order number, and we will exchange it or offer you a full refund.<\/p>\n<p>You are responsible for returning Goods to the Company and for providing proof of delivery of such return. Any Goods returned after 30 days as \u2019unwanted\u2019 or \u2019incorrectly ordered\u2019 may be accepted at the discretion of Seaward but will be subject to a restocking fee of 20% of the invoice value of the Goods (subject to a minimum charge of \u00a320).<\/p>\n<p>The 30-day money back guarantee promoted on this website is in addition to our obligations with respect to your statutory rights, which remain unaffected.<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12v3o0u-2d5b6ffd9e3177348f1a2e5a6df4ce9f\">\n.avia-section.av-12v3o0u-2d5b6ffd9e3177348f1a2e5a6df4ce9f{\nbackground-color:#333333;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-12v3o0u-2d5b6ffd9e3177348f1a2e5a6df4ce9f main_color avia-section-small avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  newsletter avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3886'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-10xmlfy-cd0e269fe9982562068a79a00f9822b2 av_one_third  avia-builder-el-5  el_before_av_two_third  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-zgdsta-bfe542a7eb9da0de55020b68e973fd57\">\n#top .av_textblock_section.av-zgdsta-bfe542a7eb9da0de55020b68e973fd57 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-zgdsta-bfe542a7eb9da0de55020b68e973fd57 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2><strong>Stay in the know<\/strong><\/h2>\n<p>Sign up to our mailing list today to stay up to date with the latest industry news and information from Seaward.<\/p>\n<\/div><\/section><\/div><div  class='flex_column av-y5gmmm-4c1fa136a758faf83c4c792d6910e82e av_two_third  avia-builder-el-7  el_after_av_one_third  avia-builder-el-last  flex_column_div  '     ><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ullsgu-01d25755e97a9f96fb4202e9e48b983c\">\n.avia-section.av-ullsgu-01d25755e97a9f96fb4202e9e48b983c{\nbackground-color:#ffffff;\nbackground-image:unset;\nmargin-top:40px;\nmargin-bottom:40px;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-ullsgu-01d25755e97a9f96fb4202e9e48b983c main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-9  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3886'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tjooy6-ca9697de31894e2f829148bc3784c061\">\n.flex_column.av-tjooy6-ca9697de31894e2f829148bc3784c061{\npadding:0 0 30px 0;\n}\n<\/style>\n<div  class='flex_column av-tjooy6-ca9697de31894e2f829148bc3784c061 av_two_third  avia-builder-el-10  el_before_av_one_third  avia-builder-el-first  mobile-text first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r68rxa-b9bf75e51699735d0382f7a4438f7df1\">\n#top .av_textblock_section.av-r68rxa-b9bf75e51699735d0382f7a4438f7df1 .avia_textblock{\ncolor:#0096d6;\n}\n<\/style>\n<section  class='av_textblock_section av-r68rxa-b9bf75e51699735d0382f7a4438f7df1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"text-align: left;\">Part of the GMC Group<\/h2>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pf51im-f00e4a2cd552f47db30504e27f1d1860\">\n.flex_column.av-pf51im-f00e4a2cd552f47db30504e27f1d1860{\npadding:0 0 30px 0;\n}\n<\/style>\n<div  class='flex_column av-pf51im-f00e4a2cd552f47db30504e27f1d1860 av_one_third  avia-builder-el-12  el_after_av_two_third  el_before_av_partner  desktop-slider flex_column_div  '     ><div  class='avia-button-wrap av-nqxotq-ba685555e1e56cec7f76d4b315d498b3-wrap avia-button-right  avia-builder-el-13  avia-builder-el-no-sibling '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nqxotq-ba685555e1e56cec7f76d4b315d498b3\">\n#top #wrap_all .avia-button.av-nqxotq-ba685555e1e56cec7f76d4b315d498b3{\npadding:15px 45px 15px 45px;\n}\n<\/style>\n<a href='https:\/\/www.gmc-instruments.com\/en\/' class='avia-button av-nqxotq-ba685555e1e56cec7f76d4b315d498b3 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post-entry-last first'><img decoding=\"async\" fetchpriority=\"high\" width=\"161\" height=\"21\" src=\"https:\/\/www.rigelmedical.com\/wp-content\/uploads\/sites\/3\/2025\/02\/image-8-1.png\" class=\"wp-image-3415 avia-img-lazy-loading-not-3415 attachment-medium size-medium\" alt=\"\" \/><\/div><\/div><\/div><\/div>\n<div  class='avia-button-wrap av-2buk4e-60fa72708d45e7c0d42362f2c3874f2d-wrap avia-button-center  avia-builder-el-16  el_after_av_partner  avia-builder-el-last  mobile-slider'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2buk4e-60fa72708d45e7c0d42362f2c3874f2d\">\n#top #wrap_all .avia-button.av-2buk4e-60fa72708d45e7c0d42362f2c3874f2d{\npadding:15px 45px 15px 45px;\n}\n<\/style>\n<a href='https:\/\/www.gmc-instruments.com\/en\/' class='avia-button av-2buk4e-60fa72708d45e7c0d42362f2c3874f2d av-link-btn avia-icon_select-no avia-size-medium avia-position-center avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Find out more\"><span class='avia_iconbox_title' >Find out more<\/span><\/a><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3886","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns Policy - Rigel Medical<\/title>\n<meta name=\"description\" content=\"Rigel Medical has supported Biomedical Engineers worldwide for over 30 years with reliable medical device test solutions and expert training to ensure equipment safety such as Returns Policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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